Posted by Dave (24.3.87.253) on February 23, 2008 at 02:01:10:
In Reply to: gas fireplace posted by faye brod on February 15, 2008 at 15:50:09:
: I have a superior gas fireplace that was installed by my builder the number is BBV-36RMN. The room that it is in is extremely cold. The fireplace gives off absolutely no warmth or heat. What can I do. I appreciate any help. I was under the impression that it would be used to help with heat. Thanks for any help Faye Brod
What I would do is contact the manufacturer and tell them you are very unhappy with their product. And you would like to know why your room is cold and why. That room should be toasty warm not cold. Something is definitely wrong.If you get no response I would contact the BBB and let them handle your compliant.